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Shipping Policy

Table of Contents

DELIVERING ORDERS

All Orders are shipped from Spain.  Shipping days are working days, calculated from the day of dispatch.  Shipping in Europe is between 2-7 days.

In stock orders

Items in stock will be shipped within 2 working days.

Pre-orders

Items on pre-order will be shipped by the date stated on the product page.  Orders with multiple pre-order dates will ship on the latest date.

Custom orders

Orders with custom upholstery and finishes will be shipped after manufacture.

Orders for Switzerland and the United Kingdom

Items in stock will be shipped within 2 working days from our facility in Spain. Delivery is expected within 7 days. Import duties are prepaid, and all necessary documents are completed by us. Customs clearance is usually very efficient, although during busy periods, there can be some delays. Unfortunately, these delays are beyond our control.

DELIVERY COSTS

Free Delivery

We offer free Standard Delivery and strive to dispatch all orders on the same day. Please allow up to 7 working days for your order to be delivered. Our standard free delivery service extends to the entrance of your building.

You will receive shipping tracking details once your order is dispatched. Dispatch occurs when we ship the item to our clients.

Our free delivery service is available to:

  • Austria
  • Belgium
  • France
  • Denmark
  • Germany
  • Italy
  • Netherlands
  • Portugal
  • Spain
  • Switzerland (Import Duty Pre-Paid)
  • United Kingdom (Import Duty Pre-Paid)

(This is a mainland-only service and excludes islands and remote regions.)

Balearic Islands & Canary Islands

Please allow up to 14 working days for your order to be delivered. This is due to the Spanish customs process.

Rest of Europe

Please contact us for delivery to other European countries. It may be subject to additional charges.

International Delivery

We offer a global delivery service.

TAXES AND DUTIES

All prices are inclusive of EU VAT, no duties apply.

If you are ordering from your business and qualify for the cross border European VAT deductible scheme.  Please submit your VAT number in the check out and the VAT Tax will be automatically deducted.

Products delivered outside of the European Union (EU)

They are sent DDU (Delivery Duty Unpaid).

Your order may be subject to import duties, taxes and customs costs.

You are responsible for paying when the order arrives.

They are collected by the courier or a broker.

We recommend you contact your local customs authority before ordering.

Europe

America

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